Refund Policy

We do not accept returns on any consumable products. We are sorry for any inconvenience this may cause. We suggest single purchase before scheduling any products for autoshipment.

No returns on any vitamins due to concerns with product tampering. Products you receive have been maintained by our expert warehouse staff under safe, controlled temperature and clean inspected conditions at all times. Protein supplement and/or Vitamins have flavors that are subject to personal taste and we do not guarantee that everyone will ‘like everything’. While we have developed flavor profiles we believe are superior in taste to ‘workout products’, our supplements for bariatric surgery have benefits that will always outweigh taste.

For any refused of delivery, UPS return shipping charges will be deducted from the credit for returned merchandise along with a 20% fee for packaging and fulfillment costs.

On the rare occasion that we may ship you an item other than what you ordered, do not open the product or it will void your right to return it. Please contact us so we can quickly exchange it for the correct item.

UPS charges shipping and fees for the return of undeliverable packages, including refused packages and those where three delivery attempts were unsuccessful. If your package is returned to us for any of these reason, you will be responsible for the cost to reship the package and any or all return charges.