We email tracking updates when your order ships and when it is delivered. You can also view tracking in your account. Standard orders placed before 12 p.m. Eastern on business days are typically dispatched the same day, subject to processing. Same-day shipping is not guaranteed.

See our Shipping Policy for details.

Standard shipping is free on orders of $99 or more after discounts and coupons within the contiguous United States. Otherwise, standard shipping is $9.99 there. Shipping to Alaska, Hawaii, Puerto Rico, and international destinations is calculated by weight and destination at checkout.

See our Shipping Policy for details and available options.

Available shipping options and prices appear at checkout. We use USPS, FedEx, and UPS. If your order is temperature sensitive, consider choosing the fastest available method and arranging to bring it indoors promptly.

See our Shipping Policy for details.

We ship to Canada, the United Kingdom, Australia, and many other countries. Available options and shipping costs appear at checkout. Contact customer service if you need to confirm a destination.

When available, Passport collects duties, taxes, and shipping fees upfront at checkout. Other shipping methods do not include customs duties, taxes, or fees, which may be charged to you. Charges vary by destination. See our Shipping Policy for details.

Contact us as soon as possible at cs@bariatriceating.com or 888-492-9992. Orders that have not yet shipped can usually be changed or canceled, but changes are not guaranteed once processing has started. Shipped orders follow our Return and Refund Policy.

Unopened consumables, including vitamins and supplements, may be returned in resellable condition within 30 days of receipt for a refund or store credit, less shipping costs. Opened consumables cannot be returned. Contact us before sending anything back to obtain a Return Merchandise Authorization (RMA) number and instructions.

Clearance and short-dated items, gift cards, replacement or exchange items, and products affected by weather after leaving the warehouse are excluded. The policy also addresses broken chips, bundles, subscriptions, and international returns. See the full Return and Refund Policy.

If an item is damaged, defective, incorrect, or missing, contact us within 7 days of delivery with your order number and photos where applicable. If you received the wrong item, please do not open it. Email cs@bariatriceating.com or call 888-492-9992.

Contact customer service as soon as possible. Changes are not guaranteed once an order has started processing. Please check your order and promotional code before placing it.

Explore our Inspire Protein collection for current products and available bundles. Product pages list their current contents.

We are unable to send free product samples. You can browse current options in our Inspire Protein collection.

Bariatric Eating
25 Corporate Circle
Suite #118
Albany, NY 12203

888-492-9992

Packaging may differ from the photo shown online. Please refer to the label on the product you receive for its ingredients and nutrition information. Contact us if you have questions about your order.

Flavor can vary. If you have a question about a product you received, contact customer service with your order details.